Knowledge

Settings > Knowledge is what crux knows about how your company works. crux uses it in every chat and estimate, and cites it like any other source.

Company knowledge#

What you told crux to remember, and what it learned while working.

• Add a fact…: give it a Title (optional), say What it is about, and write The fact, in your own words. For example: "We always price new drywall as one coat of primer plus two finish coats." Click Save.
• Edit or Delete a fact. Delete asks first: Delete this fact? crux forgets it everywhere.
• Search finds a fact by its words.

You can also say "remember that…" in any chat, or "forget the note about…". The Brain tab draws all of it as a map.

Your company#

Your company's own written knowledge, kept for the pack in use: standards, procedures and the like. It arrives with a pack or a company profile file. crux cites it like any other knowledge.

Built-in knowledge#

The trade knowledge crux came with, one topic per line.

• Doesn’t apply to us: turn a topic off and crux stops using it everywhere. Turn it back on the same way.
• Add a correction: write Your version, in your own words, then Save correction. crux uses your version instead of the built-in text. It is also saved in Company knowledge, where you can edit or delete it. Remove correction goes back to the built-in text.
• Search topics, or tick Only what you changed to see just the topics you turned off or corrected.